Client Support Specialist / Front Desk

When a client steps into our office, they are at their most vulnerable.
As our Client Support Specialist, you will be responsible for welcoming them into our space.
Not only will you gather critical information in a supportive manner in order to connect clients with much needed support and services, you will set the tone for their entire experience at our agency.
You'll create the warm atmosphere that makes our clients feel at home and let them know that they are in good hands.
Providing support to clients and case management staff, the Client Support employee ensures clients’ needs are met and that the office has a harmonious environment for staff and clients alike.
The Client Support Specialist must provide information and referrals as well as advocacy when needed and as appropriate, in a warm, non-judgmental, professional manner.
The Client Support Specialist must help clients feel welcomed, respected, and comfortable, confident that their concern or issue is being addressed.
\*Bi-Lingual applicants will be prioritized Job Type: Full-time Pay: $18.
00 - $20.
00 per hour Expected hours: 40 per week Benefits: * Dental insurance * Health insurance * Paid time off Schedule: * 8 hour shift Work Location: In person