Employee Assistance Program Specialist, GS-0185-12

Duties The incumbent will serve as an Employee Assistance Program Specialist, responsible for collaboration with CGSUPRT, provision of pre- and post-deployment briefings, suicide prevention trainings, resiliency trainings, psychological first aid and/or operational stress control trainings, workplace violence response efforts, critical/traumatic incident response duties, and evidence-based management of personnel readiness issues impacting units and commands.
Being a Coast Guard civilian makes you a valuable member of the Coast Guard team.
Typical work assignments include: Developing, coordinating, implementing, and documenting marketing campaigns, trainings, and education and prevention activities for all areas of responsibility to include the Employee Assistance Program, suicide and other forms of violence prevention, resilience, peer support, operational stress control, and critical/traumatic incident response.
Promoting total workforce fitness to optimize health, performance, risk-reduction, prevention, resilience, and readiness.
Demonstrating a full understanding of the intersecting stressors of work and home life, oftentimes in austere environments, to best support the USCG community.
Using a broad range of diverse and complex techniques and methods in a variety of settings and environments; the range of interventions include but is not limited to screening, assessment, and brief solution-focused, non-medical counseling; on-the-spot de-escalation support; and appropriate referrals for treatment and/or rehabilitation services in the community including nonprofit organizations and agencies.
Providing EAP support to individuals, families, units or the USCG in response to interpersonal and self-directed violence including incidents of suicides and suicide attempts, threatening behavior, workplace/domestic violence, child abuse, and sexual assault/harassment/stalking.
Recruiting and training CG members (military or civilian), as prescribed by USCG policy, to support operational stress control objectives and critical/traumatic incident response efforts.
Leading CISM teams that are formed following large-scale events.
Advising the team on local issues, considerations and resources when making determinations about best critical/traumatic incident responses.
Providing psychological first aid or other appropriate evidence-based critical incident response interventions.
Requirements Conditions of Employment U.
S.
Citizenship is required.
The position requires a valid state driver's license.
Males born after 12/31/1959 must be registered for Selective Service.
A one-year probationary period may be required.
This position requires a National Agency Check with Inquiries (NACI) Applicant is required to meet the physical requirements of the position.
All qualification requirements must be met by the closing date of the announcement.
Qualifications To qualify for the position, applicants must meet the Basic requirement of the position.
Basic Requirement Degree: Social work.
Must fulfill all of the requirements for the master's degree in social work in a school accredited by the Council on Social Work Education.
AND In addition to the basic education requirements above, applicants must also possess one year of specialized experience equivalent to the GS-11 level (in the Federal service).
Examples of specialized experience include: Publicizing Employee Assistance Program services and ensuring supervisor and employees received training on how to access and use EAP services; utilizing a variety of interventions and treatment modalities including individual and group counseling, marital and couples counseling, family counseling, crisis intervention, and where appropriate, providing information and referrals for additional evaluation and care; conducting intensive follow-up services to assist employees in reaching and/or maintaining their counseling goals.
Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.
Must have a minimum of a master's degree in social work from a school of social work fully accredited by Council on Social Work Education (CSWE).
**You must upload transcripts with your application.
Must possess and maintain a current, unrestricted, independent, advanced practice clinical social work license-e.
g.
, Licensed Clinical Social Worker (LCSW), Licensed Independent Clinical Social Worker (LICSW), or equivalent-and be able to provide a copy of the license for verification at the time of the job application.
Possess and maintain a Certified Employee Assistance Professional (CEAP) certification within 12 months of employment or adoption of the position description.
National Service Experience (i.
e.
, volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religious; spiritual; community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
Education This position does have a positive education requirement.
If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.
See Required Documents section for detail.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States.
It is your responsibility to provide such evidence with your application.
See Recognition of Foreign Qualifications click here Additional information Applicants will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made.
Certain responses on the form could pose a problem with suitability for employment determinations.
If you receive a conditional offer of employment for this position, you will be required to complete/make updates to the OF-306 and to sign and certify the accuracy of all information in your application, prior to entry on duty.
False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, or imprisonment.
DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
Learn more about e-Verify, including your rights and responsibilities at click here Recruitment incentives may be authorized.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.
3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.
707.
Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission.
If you are a member of one of these groups, you may not have to compete with the public for federal jobs.
To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
More than 1 selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 45 days from the date the certificate was issued.
If you need a reasonable accommodation for the application and hiring process, please contact 206-815-3023.
Decisions on granting reasonable accommodation will be made on a case-by-case basis.
Visit Reasonable Accommodation Benefits A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(K)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.
DHS is committed to employee development and offers a variety of employee training and development opportunities.
For more information, go to the DHS Careers website and select “Benefits”.
Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
We will review your résumé and supporting documentation to ensure you meet the basic qualification requirements.
If you meet the minimum qualifications, your experience, education and training will be rated using the on-line assessment to place you in one of three categories.
The necessary Knowledge, Skills, and Abilities to perform this job are: Skill in delivering EAP services and a high degree of acumen in analytical skills, program management, clinical behavioral health programs, crisis intervention skills and interpersonal communication.
Knowledge of assessment and intervention techniques, methods, forms, and procedures to conduct initial interviews with employees and gather and analyze information to determine the appropriate service for the presenting issue/problem.
Knowledge of social services delivery systems and concepts, principles, theories relating specifically to suicide prevention/awareness, critical/traumatic incident response, and other areas of interpersonal violence and trauma to provide timely and appropriate education, prevention, and intervention efforts.
Ability to communicate orally and in writing with diverse individuals/groups using varied delivery systems in order to resolve program conflicts, inform and educate senior leadership, and lead team efforts.
Knowledge and skills to address problems in relationships and perform a variety of tasks required for the administration of an EAP, including how it supports other workplace programs such as the Drug-Free Workforce Program; Family Advocacy Program; Sexual Assault Prevention, Response and Recovery Program; and others.
If you meet the minimum qualifications, you will be placed in one of the following categories: 1.
Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF) and appropriate Quality Ranking Factors (QRF) as determined by the job analysis.
2.
Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.
3.
Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.
If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.
Your resume and responses to the self-assessment questions are an integral part of the process for determining your qualifications for the position.
Therefore, you must support your responses to the self-assessment questions by providing examples of past and present experience in your resume.
Veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they are qualified.
Veterans who have a compensable service-connected disability of at least 10% are listed in the best qualified category, except when the position being filled is scientific or professional at the GS-09 grade level or higher.
For information on veterans' preference, click here.
You may preview questions for this vacancy.
Benefits A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(K)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.
DHS is committed to employee development and offers a variety of employee training and development opportunities.
For more information, go to the DHS Careers website and select “Benefits”.
Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
1.
Your resume 2.
Your responses to the online questionnaire 3.
If you are qualifying based on education, submit a legible copy of your unofficial college transcript from an accredited college/university.
The transcript copy must reflect the college/university name and/or logo.
Applicants are highly encouraged to proactively order a copy of their official transcripts to be delivered to their home address so transcripts will be readily available if selected.
If selected, you will be required to provide official transcripts prior to establishing your start date.
Foreign education completed in foreign colleges or universities may be used to meet federal qualification requirements if you can show that your foreign education is comparable to education received in accredited institutions in the U.
S.
It is your responsibility to provide such evidence with your application.
See Recognition of Foreign Qualifications click here.
4.
If you are claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP), you must submit a copy of your agency notice, most recent performance rating and most recent SF-50, Notification of Personnel Action, noting your current position, grade level and duty location.
If you have never worked for the federal government, you are not ICTAP eligible.
To be considered eligible, you must be placed in the well-qualified category for this position.
Please see ICTAP eligibility.
5.
If you are claiming veterans’ preference, please submit the following documents.
Please see Feds Hire Vets for detail.
a.
Veterans claiming 5-point veterans' preference must submit legible Member 4 Copy DD214(s) indicating Character of Service.
5-point preference will not be granted if appropriate documentation is not submitted with your application.
b.
30% Disabled Veterans must submit their Member Copy 4 DD-214(s), which includes Character of Service, and VA Disability Letter with percentage of disability OR documentation of disability determination from a branch of the Armed Forces which reflects a compensable service-connected disability of 30% or more.
c.
Other 10-point Preference Eligibles must submit applicable Member Copy 4 DD-214(s), which includes Character of Service, and provide documentation of your other 10-point preference.
If claiming 10-point preference, you must provide required documentation described on the back of the SF-15 which proves that you are entitled to such preference.
10-point preference will not be granted if appropriate documentation is not submitted with your application.
d.
If you are a current active-duty military member who does not have a DD214 and is claiming eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating you will be discharged/released under honorable conditions from active duty within 120 days from the date you submit your certification as part of your application for this announcement.
See the “How to Apply” section of this announcement for information on specific requirements for VOW certifications.
6.
OPM must authorize employment offers for former or current Political Appointees.
If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information.
Submit proof of your former or current status, such as your SF-50.
Please see here.
All documentation as outlined above must be received by the closing date of the announcement.
If you are unable to submit your documents electronically, you may fax or mail the documents.
A fax cover sheet will be provided to you from the system, with fax number and instructions to transmit the requested documents.
The required documents will also be accepted by mail and must be received by the closing date of the announcement.
The mailing address is COMMANDANT (CG-123WE), ATTN OFFICE OF CIVILIAN HUMAN RESOURCES (JOBS), US COAST GUARD, 2401 HAWKINS POINT ROAD, MAIL STOP 4, BLDG.
1, BALTIMORE, MD 21226.
If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.
S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply Complete applications for this vacancy must be received on-line by 11:59p.
m ET on the closing date of the announcement.
To begin your online application, click the Apply Online button and follow the prompts to register or sign in to USAJOBS, take the online questionnaire and submit the required documents to provide proof of qualifications.
If you are claiming veterans’ preference, you will be required to submit proof.
See Required Documents section for more detail regarding a complete application package.
High self-assessment in the vacancy questions that is not supported by information in your resume and/or supporting documents may impact you or eliminate you from consideration.
If claiming eligibility under the VOW Act: The VOW Act requires Federal agencies to treat active duty service member as veterans, disabled veterans, and preference eligibles, when they submit, at the time they apply for a Federal job, a "certification" of active service in lieu of a DD214.
In order to be considered under the VOW Act, the certification must specify that the service member is expected to be discharged or released from active duty under honorable conditions not later than 120 days after the date the certification is submitted with your application package for this job announcement.
The certification must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, character of service, military rank, type of discharge, and date when terminal leave will begin.
Certifications must be signed by, or by direction of military members’ military personnel offices, unit commanders or higher headquarters.
Agencies are required to verify a qualifying separation from military service prior to appointment, through the DD214 or other appropriate documentation.
Your preference and/or appointment eligibility will be verified prior to appointment.
If applying on-line poses a hardship to you, the Help Desk listed on the announcement will provide assistance to ensure that applications are submitted on-line by the closing date.
You must contact the Help Desk prior to the closing date of this announcement to receive assistance.
Hours of operation: Monday through Friday, 7:00 a.
m.
to 7:00 p.
m.
ET, excluding Federal holidays.
Agency contact information USCG Applicant Support Phone 866-656-6830 Fax 000-000-0000 Email mgshelp@monster.
com Address United States Coast Guard 2401 HAWKINS POINT ROAD MAIL STOP 4 BLDG.
1 BALTIMORE, Maryland 21226 United States Next steps Once the announcement is closed, we will conduct an evaluation of your application and qualifications to determine your ranking.
The most qualified applicants will be referred to the hiring manager for further consideration.
To check the status of your application, log on to your USAJOBS account, click on "Application Status," and then click "More Information.
" You may also opt to receive email notifications of application status changes by logging into your USAJOBS account and enabling notification s.
For more information on applying for federal employment click here Fair and Transparent The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required Documents 1.
Your resume 2.
Your responses to the online questionnaire 3.
If you are qualifying based on education, submit a legible copy of your unofficial college transcript from an accredited college/university.
The transcript copy must reflect the college/university name and/or logo.
Applicants are highly encouraged to proactively order a copy of their official transcripts to be delivered to their home address so transcripts will be readily available if selected.
If selected, you will be required to provide official transcripts prior to establishing your start date.
Foreign education completed in foreign colleges or universities may be used to meet federal qualification requirements if you can show that your foreign education is comparable to education received in accredited institutions in the U.
S.
It is your responsibility to provide such evidence with your application.
See Recognition of Foreign Qualifications click here.
4.
If you are claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP), you must submit a copy of your agency notice, most recent performance rating and most recent SF-50, Notification of Personnel Action, noting your current position, grade level and duty location.
If you have never worked for the federal government, you are not ICTAP eligible.
To be considered eligible, you must be placed in the well-qualified category for this position.
Please see ICTAP eligibility.
5.
If you are claiming veterans’ preference, please submit the following documents.
Please see Feds Hire Vets for detail.
a.
Veterans claiming 5-point veterans' preference must submit legible Member 4 Copy DD214(s) indicating Character of Service.
5-point preference will not be granted if appropriate documentation is not submitted with your application.
b.
30% Disabled Veterans must submit their Member Copy 4 DD-214(s), which includes Character of Service, and VA Disability Letter with percentage of disability OR documentation of disability determination from a branch of the Armed Forces which reflects a compensable service-connected disability of 30% or more.
c.
Other 10-point Preference Eligibles must submit applicable Member Copy 4 DD-214(s), which includes Character of Service, and provide documentation of your other 10-point preference.
If claiming 10-point preference, you must provide required documentation described on the back of the SF-15 which proves that you are entitled to such preference.
10-point preference will not be granted if appropriate documentation is not submitted with your application.
d.
If you are a current active-duty military member who does not have a DD214 and is claiming eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating you will be discharged/released under honorable conditions from active duty within 120 days from the date you submit your certification as part of your application for this announcement.
See the “How to Apply” section of this announcement for information on specific requirements for VOW certifications.
6.
OPM must authorize employment offers for former or current Political Appointees.
If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information.
Submit proof of your former or current status, such as your SF-50.
Please see here.
All documentation as outlined above must be received by the closing date of the announcement.
If you are unable to submit your documents electronically, you may fax or mail the documents.
A fax cover sheet will be provided to you from the system, with fax number and instructions to transmit the requested documents.
The required documents will also be accepted by mail and must be received by the closing date of the announcement.
The mailing address is COMMANDANT (CG-123WE), ATTN OFFICE OF CIVILIAN HUMAN RESOURCES (JOBS), US COAST GUARD, 2401 HAWKINS POINT ROAD, MAIL STOP 4, BLDG.
1, BALTIMORE, MD 21226.
If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.
S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help This job is open to Federal employees - Competitive service Current or former competitive service federal employees.
The public U.
S.
Citizens, Nationals or those who owe allegiance to the U.
S.
Clarification from the agency U.
S.
Citizens.
Subject position(s) will be filled through delegated examining procedures.
For definitions of common terms found in this announcement: https://dhsconnect.
dhs.
gov/org/comp/mgmt/dhshr/hr/Documents/JOA_Common_Definitions.
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